Shipping

Items are shipped via FedEx, UPS, and USPS. Items that are in stock typically ship within 24 - 48 hours.  Delivery is usually within 3 - 5 days anywhere in the continental United States if shipped via ground shipping.

Expedited shipping is available, and rates will be listed on the products page.

We will send you a confirmation e-mail with tracking information when your order has shipped.

International Shipping

We only ship to the United States.  International orders will not be accepted.

Returns/Exchanges

We only accept returns/exchanges within 30 days of the item ship date.  Items must be returned in original condition, with original packaging.  Once past the 30-day limit, you must contact the manufacturer for warranty repair.

Returns

To return an item for refund:

  1. Please visit our returns page to request an RMA number.
  2. Your RMA request may take 24 - 48 hours to be reviewed.  Once reviewed you will be notified via email if your request was approved.  If approved you will be given an RMA number and instructions for returning the item.
  3. Your debit/credit card will be credited back for price of merchandise only.  Shipping (if applicable) will not be reimbursed.
  4. If item is deemed faulty or DOA, you will receive a full refund.  Items returned for any other reason will be subject to a 20% restocking fee.

Exchanges

You can exchange unused merchandise (returned in original condition sold) for a replacement item of equal value. Should a replacement item be of greater value than your original order, a customer care representative will contact you for your payment info.

To exchange an item:

  1. Please visit our returns page to request an RMA number.
  2. Your RMA request may take 24 - 48 hours to be reviewed.  Once reviewed you will be notified via email if your request was approved.  If approved you will be given an RMA number and instructions for returning the item.
  3. Once the item is returned and inspected, your exchanged item will be sent out to you.
  4. If returned item is not in original condition sold, a 20% refurbishing fee will be required before shipment of exchanged item.